Informativa sui rimborsi

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to return it.

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need to provide your receipt or proof of purchase.

To request a return, you can contact us at solatrend@outlook.com.

If your return is approved, we will send you a return address and instructions for how and where to ship your package. Return costs are the buyer's responsibility. Returns without prior authorization will not be accepted.

If you have any questions about your return, you can contact us at solatrend@outlook.com at any time.

Damages and Issues
Please inspect your item upon receipt. If the item is defective, damaged, or you received the wrong item, please contact us immediately so we can assess the issue and address it.

Refunds
Once we receive and review your return, we will notify you whether your refund has been approved. If approved, you will automatically receive the refund via your original payment method within 10 business days. Please note that your bank or credit card company may also take some time to process and issue your refund.
If your return has been delayed for more than 15 business days, please contact us at solatrend@outlook.com.