Terms of service
Terms of Service
Effective Date: August 9, 2026
Welcome to THOM TREND ("Company", "we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of our website located at:
By accessing our website or purchasing products from THOM TREND, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.
1. Eligibility
You must be at least 18 years old, or the legal age of majority in your jurisdiction, to purchase products from our website.
By placing an order, you represent that all information provided is accurate and complete.
2. Products
THOM TREND specializes in premium fashion apparel, footwear, and accessories.
We strive to display product descriptions, colors, sizing, and images as accurately as possible. However, slight variations may occur due to screen settings, lighting, photography, or manufacturing updates.
We reserve the right to discontinue or modify products at any time without prior notice.
3. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to:
- Correct pricing errors
- Modify prices without prior notice
- Cancel orders resulting from pricing or technical errors
If your order is affected, you will be notified and offered a refund if payment has already been collected.
4. Order Acceptance
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Suspected fraud
- Unauthorized payment
- Product availability
- Pricing errors
- Shipping restrictions
- Violation of these Terms
If payment has already been received for a cancelled order, a full refund will be issued.
5. Payment
Payments are securely processed through trusted third-party payment providers, including:
- Stripe
- PayPal
- Shopify Payments (where available)
THOM TREND does not store your complete credit card information.
Orders are subject to payment verification and fraud screening.
6. Order Fulfillment
THOM TREND operates from the United States.
Orders may be fulfilled through our trusted international fulfillment partners and shipped directly from overseas logistics facilities.
Estimated delivery times are provided for reference only and are not guaranteed.
Delays caused by customs clearance, weather conditions, transportation providers, public holidays, or events beyond our control do not constitute a breach of these Terms.
7. Customer Responsibilities
Customers agree to:
- Provide accurate billing and shipping information.
- Review product descriptions and size information before purchasing.
- Monitor shipment tracking updates.
- Inspect delivered products promptly.
- Contact Customer Support if any issue arises.
Customers are responsible for additional duties, taxes, customs charges, or import fees imposed by their local authorities unless otherwise stated.
8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Graphics
- Product descriptions
- Text
- Layout
- Website design
is the property of THOM TREND or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy.
By placing an order, customers acknowledge they have reviewed and accepted that policy.
10. Chargebacks and Payment Disputes
Customers agree to contact THOM TREND before initiating any payment dispute, chargeback, or claim with their payment provider.
Our customer service team will make reasonable efforts to resolve issues promptly.
Initiating a chargeback while a return, replacement, or refund request is actively being processed may delay the resolution process.
THOM TREND reserves the right to submit relevant order, shipment, communication, and payment records to payment providers during dispute investigations.
11. Fraud Prevention
To protect customers and maintain secure transactions, we reserve the right to:
- Verify customer identity.
- Request additional payment verification.
- Cancel suspicious orders.
- Refuse transactions involving unauthorized payment methods.
- Report fraudulent activity to appropriate authorities when required by law.
Orders identified as fraudulent are not eligible for promotional offers or compensation.
12. Limitation of Liability
To the fullest extent permitted by applicable law, THOM TREND shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Lost profits
- Business interruption
- Delayed deliveries caused by third-party carriers
- Events beyond our reasonable control
Our maximum liability shall not exceed the amount actually paid by the customer for the affected order.
13. Third-Party Services
Our website may contain links or integrations with third-party services.
These may include:
- Shopify
- PayPal
- Stripe
- Shipping carriers
- Analytics providers
Each third party operates under its own terms and privacy policies.
THOM TREND is not responsible for the services or practices of third-party providers.
14. Platform Responsibility
THOM TREND is an independent online retailer.
Shopify provides the e-commerce platform used to operate our website.
Stripe and PayPal provide secure payment processing services.
Neither Shopify, Stripe, PayPal, nor any shipping carrier is responsible for:
- Product quality
- Product descriptions
- Warranty obligations
- Customer support
- Order fulfillment decisions
- Return approvals
- Refund determinations
All inquiries regarding products and orders should be directed to THOM TREND Customer Support.
15. Force Majeure
THOM TREND shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- Government actions
- Customs inspections
- Labor disputes
- Transportation disruptions
- Internet outages
- Pandemics
- War or civil unrest
16. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.
17. Dispute Resolution
We encourage customers to contact us first so we can resolve concerns quickly and fairly.
If a dispute cannot be resolved through customer support, both parties agree to attempt good-faith negotiations before pursuing other legal remedies.
Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.
18. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon publication on our website.
Continued use of our website constitutes acceptance of the updated Terms.
19. Contact Information
If you have questions regarding these Terms of Service, please contact us:
THOM TREND
Website:
https://www.missyouu.com/
Customer Support Email:
changhong261@outlook.com
Business Address:
1405 SW Goodman Ave
Port St. Lucie, FL 34953-1418
United States