Contact information

Contact Us

We’re here to help.

At THOM TREND, customer satisfaction is our priority. If you have any questions about your order, shipping, returns, sizing, or our products, our Customer Support Team is ready to assist you.

We strive to respond to all inquiries promptly and provide professional, reliable service throughout your shopping experience.

Customer Support

Store Name
THOM TREND

Website
https://www.missyouu.com/

Customer Support Email
changhong261@outlook.com

Business Address

1405 SW Goodman Ave
Port St. Lucie, FL 34953-1418
United States

Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM (Eastern Time)

Weekend and holiday inquiries will be answered on the next business day.

We aim to respond to most emails within 24 business hours.

Order Assistance

Please contact us if you need help with:

  • Order Status
  • Shipping Information
  • Tracking Updates
  • Returns & Refunds
  • Exchanges
  • Product Questions
  • Size Recommendations
  • Payment Issues
  • Order Modifications
  • Order Cancellations (before shipment)

To help us assist you more quickly, please include your:

  • Order Number
  • Full Name
  • Email Address used for the order
  • A brief description of your request

If your inquiry relates to a product issue, please include clear photos whenever possible.

Shipping Information

THOM TREND is operated from the United States.

To provide a broader product selection and competitive pricing, orders are fulfilled through our trusted international fulfillment network and may be shipped directly from our overseas logistics partners.

Regardless of the shipping origin, our Customer Support Team remains available throughout the entire order process.

Payment Support

We accept secure payments through trusted payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Stripe-supported payment methods

If you experience any payment-related issues, please contact us before attempting another transaction so we can assist you promptly.

Returns & Refunds

If you wish to request a return or refund, please contact our Customer Support Team before sending any item back.

Unauthorized returns may not be accepted.

For complete details, please refer to our Return & Refund Policy.

Business Information

Business Name
THOM TREND

Business Address

1405 SW Goodman Ave
Port St. Lucie, FL 34953-1418
United States

Our Commitment

We are committed to providing:

  • Professional customer service
  • Secure online shopping
  • Transparent communication
  • Reliable order support
  • Fast response times
  • Fair dispute resolution
  • Customer-focused solutions

If you have any questions before or after placing your order, we encourage you to contact us. We are always happy to help.

Contact Us

THOM TREND

Website:
https://www.missyouu.com/

Customer Support Email:
changhong261@outlook.com

Business Address:
1405 SW Goodman Ave
Port St. Lucie, FL 34953-1418
United States